First National Real Estate Newtown Residential Tenant Information

First National Real Estate Newtown acknowledges the value of having excellent tenants, we try to make dealing with our office as simple and easy as possible and we encourage our landlords to appreciate the value of having good, long term tenants.

Forms available online, complete and submit.
Rental application form
Maintenance request form
Vacating notice form
End of tenancy procedures
Request your tenancy ledger contact office
Request end of tenancy final inspection contact office

Office hours & emergency/after hours contact details

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The Tenancy Agreement

A Residential Tenancy Agreement allows a tenant to take possession of a property for a specified period of time, it sets out the terms and conditions of the tenancy. The Residential Tenancy Agreement is a legally binding contract whereby both parties agree to abide by the terms and conditions set out in the agreement.

When you sign the Residential Tenancy Agreement you will receive a copy of all documents so that you have a record of everything.

The Condition Report

The condition report is an important form and forms part of your residential tenancy agreement, at the start of your tenancy we will prepare the ingoing inspection report and record the condition of the property as at the beginning of the tenancy, two completed copies of the condition report will be given to you.

All tenants must inspect the property at the beginning or soon after moving into the property and complete their copies of the ingoing condition report and return a completed copy back to their property manager within 21 days.

At the end of the tenancy the ingoing condition report will be compared to the outgoing condition report to determine any liability you may have and subsequent claim against the bond by the landlord if any.


It is your responsibility to have all the services at the property connected and placed in your name at the beginning of your tenancy and ensure when vacating that those services are disconnected.

Connect Now is a free service that can help you connect and disconnect your utilities to a wide range of market leading suppliers.  Simply ask your property manager to put you in touch with them for assistance.

Entry Costs

Once your application for a rental property has been approved, you will be required to pay a holding deposit of one weeks rent, sign the lease and pay the balance of monies within seven days. You will be required to pay two weeks rent in advance and four weeks bond.

Your Rental Bond will be lodged with the NSW Office of Fair Trading, once lodged, the Office of Fair Trading will post you a receipt of lodgment and must be retained for your records and proof of lodgment.

Routine Inspections during your tenancy

During the course of your tenancy, your Property Manager will inspect your property periodically. You will be provided at least 7 days notice and can expect the first inspection to be carried out within the first three months of moving into your property.

We will be checking on cleanliness, damage caused, number of occupants any repairs and maintenance required and general upkeep of the property.

We regularly conduct external inspections; in this event access to the property is not required and our property managers will not enter the property under any circumstances.

Locks, keys and Security Devices

Our office retains a duplicate key to all of our properties for emergency access. Unfortunately, locks can only be changed, added to or altered after you have obtained written permission from your Property Manager and landlord. In this instance, you will also then need to supply us with any new keys or security devices at your cost.

Smoke Alarms

Smoke alarms are compulsory and are installed to protect the tenant and occupants in the event of a fire. Smoke alarms can save lives.

Under no circumstances are you to remove, obstruct or interfere with the operation of a smoke alarm on the premises. You must contact your property manager immediately if they need maintenance and  are beeping.

Rental Payments

Our office has a strict policy on rent arrears and you are required to pay rent on time and in advance at all times.

As a valued tenant you will be given a First National Newtown QuickRENT Card to pay your rent. To use your card you must first register for either telephone banking or internet banking with your participating bank, you can also pay at any Australian Post office. Rental receipts will only be issued on request.

If you have a problem paying rent on time you must contact your property manager immediately.

Maintenance & Emergency Repairs

All requests for repairs and maintenance are to be provided to your Property Manager in writing using the prescribed form or by completing and submitting our online maintenance request form. Do not attempt to carry out your own repairs.

For all urgent repairs refer to your residential tenancy agreement for a definition of an urgent repair and then contact your property manager immediately for action. You will still need to submit the request in writing.

Termination of Tenancy

Giving notice to vacate a property must be provided in writing to your Property Manager. You should also follow up to confirm receipt of your notice within 3 working days, the prescribed form is available to be downloaded from our website above.

Your property manager will contact you to arrange times to conduct open for inspections to show prospective new tenants through and will also arrange for the end of tenancy inspection and return of your bond once possession has been returned.

If you intend to vacate at the end of your fixed term Tenancy Agreement you are required to give at least 14 days written notice to us in writing at any time not less then 14 days prior to the expiry of your tenancy agreement.

Once the fixed term of your Tenancy Agreement has expired you must give us at least 21 days written notice in advance.

If any unforeseen circumstances arise and you have to vacate the property prior to the expiration of your Tenancy Agreement during the fixed term, please contact your Property Manager immediately for details on the procedure and break fees associated.


It is important to understand the landlord’s insurance policy on the property does not extend to cover any of your goods and belongings. We therefore strongly suggest that you take out comprehensive contents insurance to cover your belongings against fire, theft, property damage and other perils.

In the event that you, another occupier, or visitor accidentally or negligently damage the property and rectification work is required, you may be required to pay any excess that may apply to the owner’s insurance policy.

Cleaning in preparation for end of tenancy

It is recommended that the property be given a professional clean at the end of the tenancy and that any invoices are kept as proof of cleaning works. It is essential that the condition of the property be returned in the same condition less fair wear and tear as at the beginning of the tenancy.

If you are going to engage a professional cleaning company we recommend using PMC cleaning services. They are familiar with the standard of cleanliness required by our property managers. To arrange a free quote, contact Peter on 0419 627 707

About you’re Property Manager

Your assigned property manager is a professional real estate agent and accredited property manager, they are here to facilitate between the tenant and landlord to ensure the tenancy runs smoothly at all times, the property is maintained and looked after on behalf of the landlord.

There are rules and regulations that everyone must adhere too, if you have any issues you must contact your property manager immediately as most if not all problems can be solved quite quickly and amicably.

For more information about tenants rights and responsibilities refer to your residential tenancy agreement.